SUSAN SWAIM

UX Designer, Information Architect, Visual Designer

MORE ABOUT ME

SUSAN SWAIM

UX Designer, Information Architect, Visual Designer

HERE'S WHAT I ENJOY

I enjoy making the world a better place for people through mindful design.

As a designer with many years of experience, I have been involved in all aspects of the digital design and development process from strategy to design conceptualizing to testing to implementation while working closely with business and development teams in a variety of settings; international, remote, and local. I have led design teams to the finish line of a product's launch and subsequent releases providing key deliverables and support. By employing the principles of DESIGN THINKING, I strive to produce a clean strong product that will make mobile or web interaction a pleasure rather than a pain.


“Susan was responsible for content on our marketing websites. This included separate sites for each of the product lines. When I started at Archipelago, our websites were run by our IT department because of the way they were built. Susan did an excellent job of optimizing the sites within very tight constraints. This included everything from redesigning and rebuilding certain aspects of the sites, to updating the look and feel, to dramatically improving the effectiveness. Following some acquisitions we did, she rebuilt those product websites from scratch, improving usability, clarity and performance of the sites. She was a key player in a complete redesign and rebuild of our flagship product site, studyisland.com. She worked extensively with our 3rd party partner on everything from defining the information architecture and writing the requirements document, to executing the detailed functionality and UI of certain features in the new site, and finally to testing of this enormous new site.”

~ Donna Regenbaum, EVP, Chief Strategy Officer, Archipelago Learning


"Susan was a valuable asset for our organization and we all hated to see her move on. She played an integral role within the Design, UX & Developmental workflows and was personally responsible for successfully releasing many crucial elements. She always brought a diverse selection of ideas/concepts & aligned them with business oriented solutions. If the opportunity arose, we would take Susan back without delay… she would be a value to any team she joined."

~ Devlin Kalmus, Sr. Product Mgr., IgoUgo (Travelocity)


"Susan was the first UX designer to join the RO team over 4 years back and has contributed immensely towards the current design, visualization, and the overall UI workflow. She took the lead to bring consistency across the various workflows and worked closely with the UX research team for getting RO solutions complaint with the Spark (enterprise design language) standards. "

~ Dinesh Mehta, Director Software Engineering, Sabre

TECHNICAL SKILLS

Sketch

MS Office

CSS

Axure

HTML

Photoshop

WORK EXPERIENCE

  • March 2015 - May 2020

    Sabre

    Sr. UX Designer

  • Oct 2014 - Jan 2015

    MedAssets

    Sr. User Experience Designer

  • Feb 2014 - Sept 2014

    JCPenney

    Sr. Information Architect

  • Oct 2013 - Jan 2014

    PFS Web

    UX Architect

  • Dec 2012 - July 2013

    Travelocity, IgoUgo

    Sr. Web Designer

  • Dec 2010 - Sept 2012

    Archipelago Learning

    Web Content Mgr.

  • July 2007 - Nov 2010

    Kalkomey, Inc.

    Web Content Mgr.

  • March 2007 - July 2007

    IMC2

    Multimedia Designer

  • Oct 2003 - March 2005

    DISD Web Consultant

    Web Designer

  • March 2000 - Sept 2000

    Mary Kay Cosmetics

    Multimedia Designer

PORTFOLIO

  • Insights
  • AVPS  / NPS
  • Revenue Optimizer
  • MedAssets
  • IgoUgo Poster
  • IgoUgo: Top Ten Things To Do
  • The 3 Wishes
  • Texas Logo
  • Mind Over Matter Logo
  • Jodee
  • IgoUgo Write a Review
  • IgoUgo Banners, Ratefinders, Badges, and Emails
  • ESL Reading Smart and Reading Mate
  • Education City
  • North Star Learning
  • US Mint
  • Travelocity Mobile
  • Study Island
  • Study Island Ecommerce